Think about the best manager you have ever had. If you have never had a good manager, and sadly some people haven’t, then imagine what one would be like.
Posts tagged as:
Respect
What does using your BlackBerry or other email device in meetings say about you?
I’ve worked in environments where the communication skills of the management team have been nothing short of non existent. Where my views as an employee were never taken into account and there was absolutely no forum for me to give constructive criticism over the way I felt my manager led the team, how the department was run or how I felt this affected me. For a period of time, I was definitely one unhappy bunny in what was an over flowing rabbit warren of dissent.
Given the opportunity to understand how his oftentimes painstaking and pedantic ways affect his colleagues, and then given the tools and encouragement to make positive changes, Eeyore could be perceived very differently. With a different communication style alone, his valuable contributions to the team would be recognised as beneficial and potentially indispensible.
“What you do speaks so loudly that I cannot hear what you say”. This lovely quote from Ralph Waldo Emerson highlights a common trap that many managers step into.
Last week I came up with a simple diagram I thought was quite helpful as a way of thinking about making feedback as useful as possible. I was thinking about 360 degree feedback when I came up with it, but I realise it could equally apply to any similar type of conversation; appraisals, tough conversations [...]
One the toughest things for many people to deal with is uncertainty. In the past year, there has been only one certainty in business – that no-one really knows how deep or how long this recession will be. We are certain only of the uncertainty that we face. So what is the role of the [...]