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According to various workplace gurus (including Jim Collins and the research team behind the landmark business book Good to Great, as well as recent studies published in the Academy of Management Journal and Organization Science), humility is a critically important leadership trait. Leaders who are truly …servant-hearted …able to put others and the organization first […]

Got a tough decision to make?

by Paul on 15 April 2014 · 0 comments

One of the main reasons that a decision seems to be tough is that emotion gets involved. We fear the consequences of making a wrong decision. This fear can paralyse us as we agonise over the choices. You can separate the emotion from the decision by thinking how you would feel about this choice in […]

Plans which don’t happen

by Paul on 17 December 2013 · 0 comments

Last week I talked about failing to plan. Then there are those people who love to plan but fail to execute, and a plan only comes to life and delivers its reward when executed. Execution does not mean just starting, it means taking responsibility for seeing it through, for making sure the planned outcome is […]

Drip, drip, drip

by Paul on 7 November 2013 · 0 comments

Water dripping on a stone. In time, the Grand Canyon was formed. We don’t need to do big things each day to achieve great results. “Isn’t it funny how day by day nothing changes, but when you look back everything is different?” C.S. Lewis If you have a problem or task in front of you […]

We all get stuck sometimes. We can’t make progress because something is stopping us; some barrier is in the way. That barrier is big enough in our mind that it stops us taking action. It is only big because we are looking at the whole barrier, and we don’t know what to do to deal […]

The robot school of management?

by Paul on 9 October 2013 · 0 comments

How do the people on your team feel? What delights them? What disturbs them? What annoys them? Do you ever stop and think about what the people on your team feel about their jobs, their colleagues, their workspace, and the organisation? They are people first, and workers second; they are not robots, so take a […]

Nelson Mandela on language

by Paul on 17 September 2013 · 0 comments

“If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.” – Nelson Mandela And by language, he does not necessarily mean French or Zulu or Arabic. He means talk in words and concepts that matter to […]

Stop other people ruling your life

by Paul on 10 September 2013 · 0 comments

Most of us have a tendency to do what is most urgent rather than to prioritise.  The problem is that when we are doing what is urgent it is often because it is urgent for somebody else, not us. In effect we are giving someone else the right to direct our day, our week, and […]

Employee Engagement – a must

by Marc on 5 August 2013 · 0 comments

A number of years ago we were asked by a large organisation to assist with an employee engagement survey. At the time the business looked outwards for highly-skilled top managers and as a result of the survey turned their attention inwards and have been highly rewarded in terms of lower employee turnover, higher employee satisfaction […]

Do you want to affect eternity?

by Paul on 30 July 2013 · 0 comments

People learn from you by listening to what you say and by observing what you do. This happens. You can’t stop it and neither can they. Who listens to you? Who sees you doing things? Who learns from you? Your colleagues, your team, your children? What do they learn? Does it help them? Is it […]