“You sound like a cat in a vacuum cleaner. Dreadful.”
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360 degree feedback
When pseudo community fails to work, and there is no progression, the members start to vent their mutual disagreements and differences. The group descends into chaos. It may not sound it, but this is a good thing. People realise that they can no longer ignore their differences. Chaos may look counterproductive but it’s the first genuine step towards reaching community.
To truly listen to someone takes skill. Life can be chaotic. Multi-tasking is often a necessity, and finding the time to give someone your full attention when they have important issues to discuss, can be extremely difficult. Unfortunately the result of not listening properly in business can lead to potentially costly misunderstandings and mistakes, not to mention the frustration this may cause the person on the receiving end.
Effective employee engagement is about good communication. A simple but extremely effective communication technique to implement
I’ve worked in environments where the communication skills of the management team have been nothing short of non existent. Where my views as an employee were never taken into account and there was absolutely no forum for me to give constructive criticism over the way I felt my manager led the team, how the department was run or how I felt this affected me. For a period of time, I was definitely one unhappy bunny in what was an over flowing rabbit warren of dissent.
Time is what our lives are made of. Failure to use this time properly can have an unnecessary negative impact on our lives. This sounds like such an obvious statement but so many of us are still bumping down those stairs backwards because we can’t see the wood for the trees. It can be hard to find our way out of the thicket without a little help and a point in the right direction.
Given the opportunity to understand how his oftentimes painstaking and pedantic ways affect his colleagues, and then given the tools and encouragement to make positive changes, Eeyore could be perceived very differently. With a different communication style alone, his valuable contributions to the team would be recognised as beneficial and potentially indispensible.
. How many of us feel we have the ability to point out weaknesses or flaws in the management team? Could you tell your boss that his communication skills could do with a little smoothing around the edges? If your line manager is terrible at time management and this has a negative impact on the team, how do you let him know?
An admirable trait of Owl’s is that he is very happy to offer his advice, anecdotes and opinions irrespective of his friends wanting it or not!
IBM is finding ways to tackle global issues using feedback. Our own issues may not be global, but you can bet your bottom dollar that the benefits and the insight acquired through 360-degree feedback will be immeasurable.
Unfortunately, having been given the task of implementing the assessment and then the feedback session itself, John’s lack of understanding on the process has given him a very negative viewpoint towards it. This will inevitably filter down through the ranks to the team members who are taking part in the appraisal itself.