Paul Matthews give us our weekly Alchemy for Managers Tip
When they come and ask for help, you have a great opportunity to focus on training your team to think through problems.
Unfortunately, that’s the very time when it’s easiest to just tell them what to do.
Instead, help them to explore the problem. For example, what are 2-3 possible things they could do, and why would one action be better than others.
Encourage their thinking, and use the opportunity to coach them, rather than tell them.
Next time they will be better equipped to deal with the problem on their own.
Read more about The manager’s role