In a nutshell, employees do what is measured, incentivised and celebrated.
Write a list of these…
>What do you measure?
>What do you incentivise?
>What do you celebrate?
Are they focussed on the results you want?
Do you do enough of each?
Are they in balance?
What could you add or change to get better results?
One of the pitfalls however, is excessive measurement. As has been said “A pig never got fatter by weighing it”.
For other pitfalls in managing performance, click here.