In this age of constant communication, its tempting, and sometimes sensible, to switch off the mobile, close down the email and give Facebook a rest for a while.
We’re not suggesting that you should be available 24/7. But, you can go the other way and become inaccessible. And the higher up the organisation you go, the greater the pressure on your time, the more the temptation to shut people out.
Like anything, there’s an up-side and a down-side to being accessible. Being accessible makes you seem more approachable. Approachability means people will feel able to talk to you and you’ll hear more about what’s going on. That’s never a bad thing. The down-side of course is that this takes up valuable time. But how much value do you put on knowing what people think?
Good communication flow is key to engagement.
Article by Vandy Massey
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