When did you last give your staff a good listening to? To be really listened to is a unique experience for many people. It is a gift they seldom receive. There is a great deal of difference in being listened to, and being heard. When was the last time you received such a gift when [...]
From the category archives:
HR Managers
Did you know that you are wetware? I didn’t until recently. The computer or smartphone you are using is the hardware, the programs or apps running on it are the software, and you, my friend, are the wetware. The hardware and software go through regular upgrades to introduce new features and new capabilities to cope [...]
“How do I love thee? Let me count the ways.” This is the first line of Sonnet 43 by Elizabeth Browning, one of the most famous love poems in English literature. As a manager, how much do you love your team? More specifically, how many ways do you make it easy for them to do [...]
Do you want to change something in your life, in your work, in your relationships; your health, weight, happiness, job, confidence…? Here’s the secret. You can change your life only to the extent that you can tolerate a little discomfort. That’s all. And it is that simple. As soon as we start to try and [...]
Having just read through a slide presentation by Netflix on their attitude to business culture one cannot but be impressed with the extent of their thinking. Many of us have at some point encountered this thing called organizational culture and have come away unimpressed. Companies issue their value statement which is usually sloganic using words [...]
What does it feel like when you are speaking on the phone and you can hear the other person on their keyboard? What does it feel like when you are meeting with someone and they seem more interested in their texts or paperwork than you? Don’t be ‘absent’ when you are interacting with someone. Be [...]
Today’s life is at such a fast pace, that we don’t seem to give our full attention to anything. However, those with great people skills always give their full attention to whoever they are talking to at that time. How do you feel when someone gives you their full attention? Valued, special, often eager to [...]
Sometimes it seems we are on this endless treadmill that just seems to go faster and faster, with more and more happening at work and at home. We hear people say “I just don’t have time to think”. And yet, I have never heard this from a truly successful person. They protect their reflection time [...]
How often has someone said this to you, jokingly or not? How do you balance your time? How do you draw up the ‘game’ plan to allow you to cope with your day? Not all things work or otherwise can be planned for so how does one get around this? Priorities, that’s how. There are [...]
360-degree feedback, all-round feedback, 360-degree appraisal or multi-rater feedback, call it what you will, simply put it is a way of collecting performance data anonymously and systematically, regarding an individual or group. As the name suggests the collected data is then fed back to the group or individual – in a constructive manner. Feedback is [...]